Privacy Policy

Last Updated: August 9, 2026

PetMedsMadeSimple.store (“PMMS Store,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains what information we collect when you visit or make a purchase from PetMedsMadeSimple.store, how we use that information, when it may be shared with service providers, and the rights you may have regarding your personal data.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us when you:

  • place an order;
  • create or use a customer account;
  • contact us;
  • subscribe to marketing communications;
  • submit a review or other content;
  • request customer support.

Depending on how you use the store, this information may include:

  • name;
  • email address;
  • telephone number;
  • billing address;
  • shipping address;
  • order information;
  • products purchased;
  • customer communications;
  • account information;
  • transaction-related information.

We may also automatically collect technical information such as your IP address, browser type, device information, pages visited, referring pages, approximate location derived from technical information, and cookie or analytics data.

2. Payment Information

Payments may be processed through third-party payment providers.

PetMedsMadeSimple.store generally does not directly store complete payment-card details when payment information is processed by an external payment processor.

Payment providers may collect and process information necessary to authorize and complete your transaction according to their own privacy and security practices.

3. How We Use Your Information

We may use personal information to:

  • process and fulfill orders;
  • arrange shipping and delivery;
  • communicate about your purchase;
  • provide customer service;
  • process returns, refunds, or order-related requests;
  • maintain customer accounts;
  • detect or prevent fraud and misuse;
  • improve the functionality and security of the website;
  • analyze store performance;
  • comply with accounting, tax, legal, and regulatory requirements;
  • send marketing communications where permitted by law and where the appropriate consent or other legal basis exists.

We do not sell products based on medical profiles, and PMMS Store is not intended to collect veterinary or human medical records.

Please avoid sending unnecessary sensitive medical information through store contact forms or order notes.

4. Order Fulfillment and Print-on-Demand Partners

Some products available through PetMedsMadeSimple.store may be produced, packaged, or shipped by third-party print-on-demand and fulfillment providers.

When necessary to fulfill an order, relevant customer information may be shared with these providers, such as:

  • customer name;
  • shipping address;
  • ordered products;
  • contact information when necessary for delivery;
  • other information required to manufacture or deliver the order.

These providers receive information for purposes such as producing, fulfilling, and delivering customer orders.

5. WooCommerce and Website Services

PetMedsMadeSimple.store uses WordPress and WooCommerce to operate its online store.

Information associated with orders, customer accounts, checkout, and store administration may therefore be processed through the technologies and service providers necessary to operate the website.

We may also use hosting, security, analytics, email, anti-spam, performance, backup, and other technical service providers.

These services may process limited information where necessary to provide their functionality.

6. Cookies and Similar Technologies

PetMedsMadeSimple.store may use cookies and similar technologies to operate and improve the website.

Cookies may be used for purposes including:

  • remembering shopping-cart contents;
  • maintaining login sessions;
  • remembering customer preferences;
  • enabling checkout functionality;
  • measuring website traffic;
  • understanding how visitors use the store;
  • improving website performance;
  • preventing fraud and maintaining security;
  • supporting advertising or marketing features where applicable and permitted.

Where required by applicable law, non-essential cookies will be used according to the consent choices provided through our cookie-consent system.

You may also control certain cookies through your browser settings, although disabling necessary cookies may prevent parts of the store from functioning correctly.

7. Analytics

We may use analytics technologies to understand how visitors interact with PetMedsMadeSimple.store.

Analytics information may include pages viewed, approximate geographic information, device and browser information, traffic sources, interactions with the website, and other usage information.

Where legally required, analytics technologies requiring consent will be activated according to your cookie preferences.

8. Marketing and Advertising

We may use marketing or advertising services in the future.

Where these technologies require consent under applicable law, they should not be activated until the appropriate consent has been obtained.

If you subscribe to promotional emails, you may unsubscribe using the unsubscribe option included in those communications.

Transactional communications relating to an existing order are different from promotional marketing and may still be sent when necessary to complete or service your purchase.

9. When We Share Personal Information

We may share personal information with third parties when reasonably necessary to operate the store.

These may include:

  • payment processors;
  • print-on-demand and fulfillment providers;
  • shipping and delivery providers;
  • website hosting providers;
  • WooCommerce-related services;
  • email providers;
  • analytics providers;
  • security and fraud-prevention services;
  • professional advisers;
  • governmental or regulatory authorities where legally required.

We do not sell personal information in the ordinary meaning of selling customer lists for money.

10. International Processing

Some of the service providers used by PetMedsMadeSimple.store may operate outside your country or the European Economic Area.

As a result, personal information may sometimes be processed internationally.

Where applicable, we seek to rely on appropriate safeguards and mechanisms required by data-protection law for international transfers of personal information.

11. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and as required by applicable legal, accounting, tax, fraud-prevention, or regulatory obligations.

Order and transaction records may need to be retained for longer periods because of accounting, tax, consumer-protection, and other legal requirements.

When information is no longer required, it may be deleted, anonymized, or otherwise securely disposed of where appropriate.

12. Your Privacy Rights

Depending on where you live and the applicable law, you may have rights concerning your personal information.

For individuals protected by the GDPR or similar legislation, these may include the right to:

  • request access to personal information;
  • request correction of inaccurate information;
  • request deletion in certain circumstances;
  • request restriction of processing;
  • object to certain processing;
  • request data portability where applicable;
  • withdraw consent where processing is based on consent;
  • lodge a complaint with the relevant data-protection authority.

These rights are subject to applicable legal limitations and exceptions.

For example, we may need to retain certain transaction records even after a deletion request where retention is required by tax or accounting law.

13. Legal Bases for Processing

Where the GDPR applies, we process personal information under one or more appropriate legal bases.

These may include:

Performance of a contract — for processing necessary to accept, fulfill, deliver, and manage your order.

Legal obligations — for information we must retain or process to comply with applicable tax, accounting, consumer-protection, or other laws.

Legitimate interests — where appropriate for purposes such as protecting the store from fraud, maintaining website security, and improving our services, provided those interests do not override your rights.

Consent — where required, including certain marketing communications, analytics technologies, or advertising cookies.

14. Data Security

We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online transaction, or electronic storage system can be guaranteed to be completely secure.

Customers should also protect their account credentials and should not share passwords with others.

15. Children’s Privacy

PetMedsMadeSimple.store is intended for purchases made by adults.

We do not knowingly seek to collect personal information directly from children who are not legally able to make purchases or provide valid consent under applicable law.

If you believe that a child has provided personal information improperly, please contact us so that the situation can be reviewed.

16. Third-Party Websites

PetMedsMadeSimple.store may contain links to external websites.

We are not responsible for the privacy practices, security, or content of independent third-party websites.

We encourage visitors to review the privacy policies of external services before providing personal information to them.

17. Relationship With PetMedsMadeSimple.com

PetMedsMadeSimple.store supports the broader Pet Meds Made Simple educational mission.

The store and the educational content available through PetMedsMadeSimple.com serve different primary purposes.

Purchasing merchandise is not required to access the free educational content provided through PetMedsMadeSimple.com.

Information provided through the educational website should not be interpreted as requiring or encouraging the purchase of merchandise.

18. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technologies, legal obligations, or business practices change.

When material changes are made, the “Last Updated” date at the top of this page will be revised.

We encourage visitors to review this page periodically.

19. Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy-related request, please contact:

PetMedsMadeSimple.store / PMMS Store

Website: PetMedsMadeSimple.store

Email: Dimitar.Georgiev.atanasov@gmail.com

For privacy or personal-data requests, please clearly indicate that your message concerns a privacy request.

Shopping Cart